Click on the shopping cart icon in the top right. If you have already placed products in the shopping cart, you will see the "Discount or voucher code" field at the bottom of the shopping cart. There you can enter your code. Please make sure that your voucher or discount code is case- sensitive.

When you have completed your order you will receive
immediately by e-mail the order confirmation .

You will receive the invoice, delivery note and tracking number when we have processed the order.

ATTENTION: For packing stations, incomplete addresses and some non-German shipments, we create the shipping label by hand. Therefore
There is no tracking number in the delivery confirmation email. If you still want to know where your package is, send us an email to hello@iwantyounaked.com and we will be happy to send you your tracking number.

Even if we try very hard to pack your order, sometimes breakage or wrong deliveries can occur. Then please email us at hello@iwantyounaked.com with your order number and we'll take care of it as soon as possible.

In order to offer you an optimal shopping experience, you have various payment options:
If you like it quick and easy, you can use PayPal Express or GooglePay .
You do not have to enter your data separately.

If you are already logged in, you can choose from the following payment options:
- Credit card (MasterCard / VISA / American Express)
- Invoice (via Klarna)
- Sofortüberweisung or
- Eps transfer

Yes! Please enter your postal number under "Company (optional)" and your packing station and number under "Street and house number". Since we create the shipping labels for deliveries to the packing station by hand, there is no tracking number in the delivery confirmation email. If you still want to know where your package is, send us an email to hello@iwantyounaked.com and we will be happy to send you your tracking number.

We ship all our packages domestically and internationally with DHL .

Domestic DHL shipments usually have a delivery time of 1 to 2 working days . For example, if the package was sent on Monday, you can expect it to arrive on Tuesday or Wednesday.

International DHL shipments, on the other hand, can take much longer. The DHL delivery times depend on the destination country and can hardly be predicted.

We ship within Germany at a flat-rate shipping cost of €4.90 ,
From an order value of 40€ your order is free of shipping costs .

For deliveries to other European countries we charge a flat rate of €6.90 .
We deliver to Switzerland for a flat rate of 12€ .

Pssssssst: Subscribe to our newsletter and you will always receive your order free of charge in Germany!

Any customs fees are to be paid by the customer. The height
depends on the respective order value.

As much as we love personal contact with you, it is one
Unfortunately, personal collection is not possible for organizational reasons.

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We are currently working on offering you our products for testing. This is already possible with a few products – you can recognize them by the "TRY ME" button .

You are welcome to receive a free sample of our solid soaps . Just write us a short message in the comment field , which of our shower and facial soaps you would like to try.

... general durability ....

... after opening ...

Is the date on the sticker the expiry date? Why do the products only last 3 or 6
Months? How long can I use it after opening?)

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fully degradable Tensie

no microplatics!

...

... Do your products pollute the groundwater?XXX

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